Welcome
Welcome to the Athens Administrators and CCNSIG workers’ compensation website. This website was developed to assist CCNSIG employees with their workers’ compensation program.
It is Athens goal to provide you with exceptional service. For your convenience, we have tailored your website to have valuable information needed for claims reporting, obtaining information such as state mandated reporting requirements and necessary forms for your workers’ compensation program.
On behalf of your Athens Claims Team we are committed to work together in providing you with all the tools and information you need to manage your workers’ compensation program. If you need any further assistance or have questions, please feel free to contact us via the Claims tab above.
Regards,
Athens Administrators
For all claims related inquiries:
Athens Administrators
866-482-3535
Amber-Rose Higgins
Claims Supervisor
Direct: 949.868.2845
Email: ahiggins@athensadmin.com
Companies Starting With: A-F & S-T
Leigh Ann Claussen-Sr. Claims Examiner
Athens Administrators
p: 949/676-1863 | f: 949/266-8097
e: lclaussen@athensadmin.com
Companies Starting With: G-Ne, R, & U-W
Bianca Olivares- Senior Claims Examiner
Athens Administrators
p: 714.468.1265 | f: 714.464.2965
e: bolivares@athensadmin.com
Companies Starting With: No-Q & X-Z
Thomas Acosta-Sr. Claims Examiner
Athens Administrators
p: 949-676-1862 | f: 949-242-4036
e: tacosta@athensadmin.com
Medical Only Claims
Xochil Fierros
Assistant Claims Examiner
Direct: 949.676.1428
xfierros@athensadmin.com
Additional Contacts
Debbie Salazar
Division Claims Manager
Direct: 949.676.2225
Email: dsalazar@athensadmin.com
Leann Farlander
Director of Cost Containment
Direct: 949.296.3961
Email: lfarlander@athensadmin.com
Welcome Letters
Report a Claim
Internet: | https://portal.athensadmin.com/ |
If you do not already have credentials, please contact Athens at: operations@athensadmin.com and we will arrange to set some up for you. | |
* note credentials can take 1 to 2 business days, while you are waiting, please report this claim by calling (844) 713-7766 | |
Telephone: | 844-713-7766 |
Fax: | 770-810-2634 |
Email: | CAClaimReporting@athensadmin.com |
Mail: | P.O. Box 696, Concord, CA 94522 |
Athens California MPN – Internet Physician Lookup
Internet: | www.goperspecta.com/vpd/athensmpn |
REPORT A COVID-19 EXPOSURE
Retroactive COVID-19 Reporting Form
MPN
What is an MPN?
A Medical Provider Network (MPN) is an entity or group of providers that has been approved by the State of California Division of Workers’ Compensation (DWC) to provide health care to workers who are injured on the job. MPNs must meet the quality and service standards set by the Division of Workers’ Compensation. They must have health care providers who understand the workers’ compensation system and occupational health care. ATHENS MPN will make sure that you have medical treatment available at reasonable times if you have a work‐related injury or illness. All medical treatment will be in accordance with the medical standards approved by the DWC.
How do I find out which Doctors are in my MPN?
You may access the doctors in the network by going to: www.goperspecta.com/vpd/athensmpn . The insurance company has designated the following person to be the MPN contact for all employees. They will tell you how to review, receive or access the names of the doctors in your network.
Contact Name:
Leann Farlander
AVP of Cost Containment | Athens Administrators
PO Box 696, Concord, CA 94566
(949) 296-3961
Your employer’s workers’ compensation representative has access to this listing in hard copy and on‐line formats. In addition, you may contact ATHENS MPN if you have any questions, or cannot locate a copy of your MPN list of doctors:
Medical Access Assistant
Phone: (877) 222-8616 x. 119
Fax: (412) 223-3122
Email: MAACoventry@accurosolutions.com
Employee Verification of Receipt of DWC-1 and MPN Notice
Employee Injury Action Checklist
Request for Additional Medical Information and Release Form
Treatment Authorization Form
Sample Drug Test Form
Physician Referral Slip
Injured Worker Accident Statement
Supervisor’s Report of Investigation
Witness Accident Statement
Notice to Employees MPN (DWC 7) – MUST BE POSTED »
Workers’ Compensation Claim Form (DWC 1) & Notice of Potential Eligibility »
Employer’s Report of Occupational Injury or Illness (Form 5020) »
Athens MPN Employee Written Notification – MUST BE POSTED »
Athens MPN Implementation Notice »
Athens MPN Acknowledgement Form »
Time of Hire Pamphlet »
Time of Hire Pamphlet (Spanish) »
Facts About Workers’ Compensation »
Facts About Workers’ Compensation (Spanish) »
Athens Managed Care has partnered with Cadence Rx to make filling workers’ compensation prescriptions easy.
This document serves as a temporary prescription card. A permanent prescription card specific to your injury will be forwarded directly to you within the next 3 to 5 business days.
Please take this letter and your prescription(s) to a pharmacy near you. Cadence Rx has a network of over 72,000 pharmacies nationwide. To locate a network pharmacy near you, please use the pharmacy locator at :
http://cadencerx.com/find-a-pharmacy/
Or call:
Cadence Rx toll free at 1-888-813-0023.
IF YOU HAVE ANY QUESTIONS OR NEED ASSISTANCE AT THE PHARMACY PLEASE CALL 1-888-813-0023
Athens Administrators has introduced an internal and external campaign to improve claim outcomes. With a focus on injured employee communication.
Athens is thrilled to introduce our new partner in advocacy, Jarvis. Jarvis is a claims automation tool that delivers:
- A better injured worker experience
- Increased claim team efficiency
- Improved return to work outcomes
Through this strategic partnership injured workers will be able to:
Send Messages Anytime
Whether it’s day or night, our easy to access claim portal allows injured workers to send messages to their claims team 24/7.
View & Complete Documents Faster
The injured worker can receive, upload, complete, and e-sign documents directly in Jarvis for quick approval.
Receive Reminder Notifications
We know you and your injured workers have a lot going on, let us help by reminding injured workers of their upcoming appointments and when documentation is due.
Easily Access Information
Our database of frequently asked questions can help answer many of the questions an injured worker may have throughout the claim process.
SCHEDULE A TRAINING WITH ATHENS ADMINISTRATORS
Schedule a ReEmployability training
Schedule a Member Claim Review